Beginner Handbook
welcome-videos
WELCOME VIDEOS
Learn about the basics of your new Hughesnet service by clicking here.
Satellite internet is different from fiber, cable, or DSL service and therefore needs to be managed differently.
All welcome and support videos can be accessed here.
faq
FAQ
The FAQ Center is a great resource for learning more about your service.
Search for articles on topics such as viewing your data usage, understanding your bill, what works with Hughesnet, etc.
token
DATA TOKENS
Depending on your service plan, data tokens can help you in different ways. Please sign into your account to see how data tokens work with your particular service plan and which data token denominations are available for purchase.
mobile app
MOBILE APP
Get convenient on-the-go tools to manage your account and services with the Hughesnet Mobile App. Simply search for ‘Hughesnet Mobile’ in your app store or text ‘APP’ to 75720 from your phone to receive a download link.
Click here for more information.
notifications
NOTIFICATIONS
Be the first to know about new products and services, exciting offers, and billing updates via email and text. Go to “Account” from the drop-down option at the top of this page, then select “Notification Settings” to manage your communication preferences. On the Mobile App, go to “Account” at the bottom of the app, then select “Notification Settings”.
Click here for more information.
support
SUPPORT
Read FAQs, chat with a representative, or join your peers in the Hughesnet Community. Go to the “Support” drop-down option at the top of this page. We’re available 24/7.
Customer Care: 866-347-3292
connected-devices
Wi-Fi Management
The number of devices you have connected to your Hughesnet service simultaneously may affect performance.
Please log in to your account and go to the FAQ section under Support and search for “device management”.
video-data-saver
VIDEO OPTIMIZER
The Video Optimizer helps you get the most out of your service when watching streaming video content. All videos are automatically adjusted to stream up to HD quality, resulting in a better video streaming experience.
Click here for more information.
alerts
ALERTS
When you have logged into your account on myhughesnet.com or if you have logged in to your account on the Hughesnet Mobile App, alerts will appear with a bell icon in the upper right corner of each page.
Alerts are specific to you and contain important information about your account.
Click here to learn more.